October 30, 2025 9 mins

Shopify’s AI Tools and How They’ll Change the Way You Sell Online

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Shopify AI tools

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Shopify’s AI Tools and How They’ll Change the Way You Sell Online

If you’ve ever sat staring at your screen trying to come up with the perfect email subject line, the right ad copy, or a product description that doesn’t sound like a robot wrote it… welcome to the new era of ecommerce.

Shopify has quietly built one of the most powerful AI ecosystems in online retail. From writing to customer service to fraud prevention, these tools are reshaping how merchants run their stores.

And here’s the truth: The Shopify stores that adopt these AI tools now will capture the most market share by 2026.

Let’s break down how Shopify’s AI tools are changing the game, and which eight tools are worth your time (and money).

Top 8 Shopify AI Tools That You Should Know About

Let us go through the top Shopify AI tools that are truly helping brands sell smarter, grow faster, and make better decisions every day.

#1 Shopify Magic – Your 24/7 Copywriting Assistant

Shopify Magic is built directly into your Shopify dashboard, and it does exactly what the name suggests: it writes for you.

You type a few details about your product, and Shopify Magic generates optimized product descriptions, ad copy, and even blog snippets, all written as per your tone and audience.

The tool learns your voice over time, which means the more you use it, the better it gets.

Pro tip: Pair Shopify Magic with SEO.app or Yoast SEO for Shopify. This helps identify high-ranking keywords and automatically tweaks the copy for Google search intent.

Pricing and everything you need to know:

Shopify Magic is included with all Shopify subscription plans at no additional cost.
Feature availability may vary depending on your Shopify plan tier (Basic, Shopify, Advanced, Plus).

Also read: BFCM Secrets top Shopify stores don’t want you to know

#2 Shopify Sidekick – Your AI Business Partner

If Shopify Magic helps you write, Sidekick helps you decide.

This smart assistant sits right inside your Shopify dashboard and acts like your personal business strategist. You can ask questions like “Why did my sales dip last week?” or “Which discount drove the most conversions?”, and Sidekick instantly pulls insights from your store data.

It understands your sales, customer behavior, and inventory trends. You can use it to automate tasks, generate reports, and recommend actions usually reserved for a data team.

Sidekick connects with Shopify Flow, allowing it to recommend automations. For example, sending a thank-you discount to first-time buyers or restocking products based on past sales trends.

Pricing and details:

Shopify Sidekick is currently in beta and available to select merchants for free as part of Shopify’s AI rollout. Once fully launched, it will be included across Shopify plans starting from $39 per month, with advanced analytics features likely reserved for higher tiers.

In short, it’s like having a full-time growth strategist built right into your Shopify store.

Also read: Shopify merchants can now sell directly in ChatGPT

#3 Klaviyo – AI Driven Email and SMS Marketing

Klaviyo has always been a trusted choice for Shopify merchants, and its new AI features make it even smarter. It now helps you personalize campaigns, predict customer behavior, and increase engagement, all while saving hours of manual work.

Here’s what makes this app stand out:

Automatically writes engaging subject lines and email copy that sound natural, not robotic.
Estimates a customer’s lifetime value (CLV) and predicts when they’re likely to purchase again.
Finds the best moment to send each email based on when your audience actually opens them.
Groups customers by intent, purchase frequency, or behavior, eliminating the need for manual sorting.
Syncs real time data from your Shopify store to personalize every message and offer.

Pro tip:

Use Klaviyo’s Predictive Analytics alongside Smart Send Time. The two features work together to predict when your customers are most likely to buy and send your emails at that exact moment. Thus, it helps to maximise both conversions and customer experience.

Pricing and availability:

Paid plans start from $20 per month (for up to 500 contacts), with pricing scaling based on your total number of contacts. SMS is priced separately on a credit-based system.
AI powered tools are included in all plans

#4 Tidio + Lyro AI – The Chatbot That Actually Sells

Most chatbots are good at answering questions but terrible at selling. Tidio’s Lyro AI changes that completely. It combines customer support automation with real-time sales assistance, creating conversations that actually bring revenue.

Here’s why merchants love it:

Natural conversations: Lyro learns from your store content such as FAQs, policies, product pages. Thus, it responds like a trained human agent.
Smart upselling and cross-selling: If a shopper asks about a product, Lyro can suggest related items or upgrades in the same chat.
Instant setup: Plug it directly into Shopify, and Lyro starts learning your business language within minutes.
Support efficiency: On average, stores using Lyro see a 40% drop in support tickets and a 15% increase in sales conversions.
Personalized experiences: The AI remembers returning visitors and adapts recommendations based on their past chats or purchases.

Pro tip:

Connect Lyro with Klaviyo or Shopify Flow to trigger follow-up campaigns based on chat behavior. For instance, if a user chats about a product but doesn’t buy, you can automatically send them a discount email within an hour.

Pricing and details:

Tidio’s paid plans (Starter) start around $25 per month. Lyro AI features often require a separate add-on fee based on the number of AI conversations (resolutions), though a limited quota may be included in higher plans.

Tidio + Lyro isn’t just a chatbot. It’s a full-time sales and support assistant that turns simple conversations into conversions.

Also read: What makes a Shopify store look and sell like a luxury brand

#5 Gorgias – Smarter Customer Support with AI

Customer support can easily become overwhelming when you’re juggling emails, DMs, and chat messages. Gorgias brings all those conversations into one place, and uses AI to make your support faster, more personal, and more efficient.

Here’s why Gorgias stands out:

Unified inbox: Manage messages from Shopify, Instagram, Facebook, email, and live chat in one clean dashboard.
AI powered replies: The AI studies your past conversations and automatically responds to common queries like “Where is my order?” or “Can I return this?”
Shopify integration: It connects directly with your store data to instantly share real order details like name, status, and tracking.
Smart tagging: Automatically flags high value customers so your team can prioritize repeat buyers and VIPs.
Productivity boost: Merchants using Gorgias typically see a 40–60% cut in response time and can handle more tickets with fewer agents.

Pro tip:

Use Gorgias with Tidio’s Lyro or Shopify Flow to route questions automatically. For example, shipping queries to Gorgias and product recommendations to Lyro.

Pricing and details:

Free trial available for 7 days.
Paid plans start at $10 per month for 50 tickets, with scalable pricing as you grow.
The AI Automation add-on provides instant replies, but it is an extra service that incurs a fee per automated resolution on top of your monthly plan.

#6 LimeSpot – AI for Product Recommendations

If Shopify Magic helps you write better copy, LimeSpot helps you sell more without lifting a finger.

This AI-driven recommendation engine studies every customer’s browsing patterns, past purchases, and real-time behavior to predict what they’ll want next. It’s like Shopify’s own version of Amazon’s “Customers also bought…” but far more accurate and personalized.

Here’s what makes LimeSpot powerful:

Personalized recommendations: Dynamically shows the right products to the right people across product pages, carts, and checkout.
AI-driven bundles: Creates smart product bundles based on buying patterns. This increases your average order value (AOV) instantly.
A/B testing built-in: Test different recommendation layouts and placements to see which drives the highest conversions.
Real-time learning: The more your shoppers browse, the smarter the recommendations get.
Easy integration: Works natively with Shopify and popular apps like Klaviyo, Gorgias, and PageFly.

Pro tip:

Sync LimeSpot with Klaviyo to send personalized post-purchase emails. For example, if someone buys sneakers, Klaviyo can follow up with “We think you’ll love these matching socks.”

Pricing:

Free plan available for small stores.
Paid plans generally start from $50 per month and scale based on your store's monthly revenue or total order volume.

Also read: Top 10 ways to increase revenue with Shopify mobile optimisation

#7 ReConvert – AI-Powered Post-Purchase Funnels

The moment after checkout is pure gold because your customer is still in buying mode. ReConvert helps you turn that moment into profit with AI-powered post-purchase upsells and thank-you page funnels.

Here’s what makes it a favorite among Shopify merchants:

Smart product suggestions: ReConvert analyzes the customer’s order and compares it with your historical sales data to recommend the most likely next purchase.
AI-driven upsell logic: It learns from your sales patterns to display the highest converting products, offers, or bundles for each buyer.
Dynamic thank-you pages: Add personalized offers, one-click upsells, reorder buttons, or even birthday collection forms, all without coding.
Built-in A/B testing: Automatically tests multiple offers, discounts, and timers to find what brings in the most revenue.
Performance tracking: Detailed analytics show you exactly how much additional revenue your post-purchase funnel generates.

Pro Tip:

Pair ReConvert with LimeSpot for personalized post-purchase bundles. For instance, if someone buys a camera, suggest a lens kit or tripod before they even leave the thank-you page.

Pricing:

Free plan available for small stores.
Paid plans start from $4.99 per month (for stores with very low order volume). Pricing scales based on monthly orders plus the app also charges a small percentage (e.g., 0.75%) of the extra revenue it generates.

#8 Signifyd – Fraud Detection That Thinks Like a Human

AI isn’t just for marketing and conversions, it’s also your best defense against fraud. Signifyd is an advanced fraud protection platform that uses machine learning to analyze every transaction before it’s approved.

Instead of relying on rigid rules, it studies behavioral patterns, device fingerprints, and global transaction data to decide whether an order is safe or suspicious, all in milliseconds.

Here’s what makes Signifyd stand out:

Machine learning fraud detection: Continuously learns from millions of transactions across the world to identify risky behavior before it costs you money.
Instant risk scoring: Every order gets a fraud score in real time, so you can approve or reject with confidence.
Guaranteed protection: If Signifyd approves an order and it later turns out to be fraudulent, they reimburse you 100%, including the chargeback fees.
Smart approval engine: Unlike traditional fraud filters that often block legitimate customers, Signifyd improves accuracy over time. Thus it allows you to safely approve more orders.
Hands-free operation: No more manual reviews or delays in fulfillment. The AI handles the risk while you focus on growth.

Pro tip:

Integrate Signifyd with Shopify Flow to automate refund reviews and order holds for high-risk scores.

Pricing:

Custom, usage-based pricing.
Typically charges a small percentage of each approved order under protection.
Free demo available to calculate potential ROI before you commit.

How to Get Started with AI on Shopify

Adopting AI for your Shopify store doesn’t have to be overwhelming. The smartest brands didn’t start with ten tools, they started with one, learned from it, and built from there.

Here’s how to do it right:

Start small: Pick one AI tool per area - maybe Shopify Magic for copywriting, Klaviyo for marketing, and Gorgias for support. Get comfortable with how automation fits your workflow before expanding.
Integrate tightly: AI tools are most powerful when they share data. Connect your apps directly to Shopify so insights from marketing, support, and sales flow together. That’s where compounding growth happens.
Track ROI, not trends: Don’t just install apps because they sound cool. Measure results. Check conversion rates, average order value (AOV), open rates, and time saved each week. Let the data tell you what’s working.
Keep your human touch: AI should make your brand more personal, not less. Always review AI-generated text and interactions to ensure they reflect your tone, empathy, and values.

Also read: How to sell on Shopify without spending big on ads

The Bottom Line

The ecommerce landscape is about to split into two types of merchants:

Those who build with AI
And those who get left behind by those who do

Shopify’s AI tools aren’t about automating everything. They’re about multiplying what’s already working, and fixing what isn’t.

So, whether you’re writing product copy, managing support, or fighting fraud, the smartest move is to let AI handle the heavy lifting while you focus on growing your brand.

Because the truth is, the most successful Shopify stores of tomorrow won’t just use AI, they’ll build their entire strategy around it.

Frequently Asked Questions

Is Shopify’s AI really helpful for small stores?

Yes. Tools like Shopify Magic and Sidekick are designed for solo founders and small teams. They save time by automating writing, analysis, and customer replies.

How’s Shopify’s AI different from ChatGPT?

Shopify’s AI is ecommerce-focused. It understands store data, conversions, and customer behavior, making its suggestions more relevant for selling online.