Herbals (NZ)

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Store Overview

Herbal House is New Zealand's leading retailer of hydroponic supplies and indoor growing equipment. They offer a vast range of products, including grow tents, LED lights, ventilation systems, and nutrients, catering to both hobbyists and commercial growers. Our agency collaborated with Herbal House to develop a Shopify store that reflects their commitment to quality, provides an intuitive shopping experience, and supports their growing customer base.

Results we've delivered

25%

Traffic Increased

35%

Sales Increased in 30 days

Problems

The Problems

Herbal House faced challenges with:

Limited Online Presence: Their existing platform didn't effectively showcase their extensive product range or provide educational resources.
Navigational Difficulties: Customers found it challenging to locate specific products due to a lack of advanced filtering options.
Customer Support Limitations: The previous website lacked integrated support features, leading to delayed responses and decreased customer satisfaction.

Solutions

We addressed these issues by:

Developing a Robust Shopify Store: Creating an intuitive, visually appealing online store that highlights Herbal House's extensive product offerings.
Implementing Advanced Filtering: Integrating filtering options that allow customers to sort products by various criteria, enhancing the shopping experience.
Integrating Support Features: Adding live chat support, comprehensive FAQs, and clear contact information to improve customer service and engagement.

Results

Post-implementation, Herbal House experienced:

Increased Online Sales: The new store design led to higher conversion rates and customer satisfaction.
Enhanced User Experience: Advanced filtering and educational content improved navigation and customer engagement.
Improved Customer Support: Integrated support features led to faster response times and increased customer trust.

Introduce Some Features

Comprehensive Product Catalog with Advanced Filtering

We designed an extensive product catalog that allows customers to easily navigate through various categories, including new arrivals, grow kits, and accessories. Advanced filtering options enable users to sort products by type, brand, and price, ensuring a seamless shopping experience.

Educational Content Integration

To position Herbal House as a thought leader in hydroponics, we integrated a blog and resource center into the Shopify store. This section offers articles, guides, and FAQs that educate customers on indoor growing techniques, equipment usage, and best practices.

Enhanced Customer Support Features

Understanding the importance of customer service, we implemented features such as live chat support, detailed FAQs, and easy-to-access contact information. These additions ensure that customers receive timely assistance and build trust in the brand.

Herbals (NZ)

Integrations